Return & Refund Policy
Our Policy on Returns and Refunds
Last Updated: March 16, 2025
Thank you for choosing InvestingEduNaga. We strive to provide high-quality educational content and consultation services. Please read our policy regarding refunds for our courses and services carefully.
Online Courses
We offer a refund for our online courses under specific conditions:
- Refund Period: You may request a full refund within 7 days of your purchase date.
- Condition: To be eligible for a refund, you must not have completed more than 20% of the course content (measured by modules viewed, videos watched, or quizzes attempted, whichever is greater).
- Process: To request a refund, please contact us at [email protected] with your order details and reason for the request. We reserve the right to verify your course progress before issuing a refund.
- Exclusions: Refunds will not be granted after the 7-day period has passed or if significant course progress has been made. Refunds are typically processed within 5-10 business days to the original payment method.
Consultation Services
Our consultation services involve dedicated time and preparation from our advisors.
- Cancellation Policy: If you need to cancel or reschedule a booked consultation session, please provide at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice may be subject to a cancellation fee or forfeiture of the session fee.
- Refunds for Consultations: Fees paid for consultation sessions are generally non-refundable once the session has commenced. If you purchase a package of multiple sessions, refunds for unused sessions may be considered on a case-by-case basis, potentially subject to deductions for sessions already completed at their standard individual rate. Please discuss any concerns directly with us.
General Terms
InvestingEduNaga provides educational and informational services. We do not guarantee specific investment outcomes or financial results. Success in investing depends on various factors, including individual effort, market conditions, and risk tolerance.
Refunds are granted at the sole discretion of InvestingEduNaga based on the terms outlined above.
We reserve the right to modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting the updated policy on the Site.
Contact Us
If you have questions about our Return & Refund Policy, please contact us:
Email:
[email protected]
Address: 84 McPherson Road, 3688 Indigo Valley, Victoria, Australia